Returns
Impi Store offers a 14-day free return right for all equipment, clothes and shoes ordered through the online store. Exercise classes, seasonal places, courses and series cards do not have the right of return. The product to be returned, the product packaging and all included accessories must be unused and in good condition. The sender pays the return postage.
Return to Impi Studio
You can return the products you ordered directly to Impi Studio, Pasilankatu 10, 00240 Helsinki. You can check the studio's opening hours at www.varaaheti.fi/impi . Please try to handle the return between classes.
Return via Matkahuolto
• Buy transport for the package at www.matkahuolto.fi . The arrival notification is primarily sent to the recipient as a text message, so please make sure that the mobile phone number of the recipient you entered in the shipping information is correct.
• You will receive an activation code in the order confirmation. Write the activation code and the sender's name, address and mobile phone number clearly on the package.
• Select Send on the screen of the parcel machine.
• Enter the activation code according to the instructions on the screen. Select Accept.
• Choose a compartment of the right size for the package (S–XL) on the screen. The door of the selected compartment opens automatically.
• Put the package in the compartment and close the compartment door.
Return address:
IMPI Aerial Dance Studio Oy
Pasilankatu 10
00240 HELSINKI
+358 45 355 8022
Additional questions?
Contact our customer service store@impi.fi